Policy Hub

Everything you need to know — our promises around delivery, returns, rewards, and more. Transparent and simple.

Shipping & Delivery

Free shipping on all orders above ₹499. Every order is carefully packed and dispatched within 1–2 business days, with full tracking from our warehouse to your door.

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Replacement & Exchange

Not happy with your purchase? We offer easy replacements and exchanges within 7 days of delivery for all standard items in original, unworn condition.

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Jesslyn Rewards

Get 10% off on every purchase and unlock exclusive discounts, early access to new arrivals, and special member-only offers.

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Quality Promise

All our jewellery is made with nickel-safe, tarnish-resistant materials. We stand behind the quality of every piece we sell.

Nickel-Safe

Tarnish-Resistant

Payment Policy

We accept all major payment methods including UPI, credit/debit cards, net banking, and cash on delivery (COD) on select orders.

Grievance Redressal

Your satisfaction is our priority. If you face any issue with your order or experience, our support team will resolve it within 24–48 business hours.

support@jesslyn.in

+91 99099 37617

Need Help?

Speak to our customer support team for quick assistance.

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Email Us

Drop us an email and we'll get back to you within 24 hours.

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